🧾 We’ve added both AI Model & Original Live Photos on our website.
Please cross-check live pics before ordering — slight texture or color variation may occur.
⚠️ No return accepted for such variation.
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🔹 1. Opening Video (Mandatory)
🎥 Record a full, uncut opening video from sealed parcel → product shown.
No video = ❌ No return/exchange.
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🔹 2. Exchange Policy
✔️ Exchange only if damaged or wrong item received.
🎥 Valid opening video proof required.
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🔹 3. Return / Size Issue
If correct size sent but doesn’t fit:
↪️ Customer pays both side courier.
↪️ Replacement sent after we receive the return.
💡 Tip: Prefer one size bigger for a comfortable loose fit.
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🔹 4. Size & Details
📏 All sizes clearly mentioned in description.
Please check before placing order.
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🔹 5. Cancellation
❌ No order cancellation once placed.
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✅ By placing an order, you agree to all the above policies.
— Team MFW
📍 Shop Address:
MFW
No 24, Hanifa Complex
Narasingapuram Main Road, Chakrapani Road
Under Maduvankarai Bridge, Near Tasmac
Guindy, Chennai – 600032
📞 Call: 9600129608 | 📱 WhatsApp: 9445085673
🕒 Shop Timings: 10:30 AM – 9:00 PM
(Closed Friday 12:30 PM – 3:00 PM for prayer)
📍 Map: Google Maps Link
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Shipping and Returns:
Size Clarification - Please Read Carefully!
To ensure you receive the correct size, please measure yourself directly in inches before placing your order. Do not rely on general sizes like "M" or "3XL," as these vary between brands.
1. For Shirts and T-shirts: Measure your chest circumference in inches. If your chest measures 39 inches, please select the 40-inch size.
2. For Track Pants and Jeans: Measure your hip circumference in inches. Alternatively, you can measure the hip width of your current, well-fitting pants.
All our product sizes are listed in inches. Please refer to the specific measurements provided on each product page.
Important Notes
No Returns or Exchanges: Please choose your size carefully, as we do not offer returns or exchanges for this product.
Unboxing Video Required: To address any potential issues with missing or damaged items, please record a video of yourself opening the parcel. This video will be required as proof for any exchange considerations.
Delivery
1.Dispatch: Within 1-3 days
2. Email on tracking details will be sent in 1 - 2 days from the date of ordering
3. Delivery time:1-2 business days within TamilNadu. 2 to 5 business days outside TamilNadu
4. Order once placed cannot be cancelled
RETURNS
While unpacking the product, Kindly capture a video without pause of the opening of the product. This helps
in making the initiation of return in case you are receiving a damaged product. Please note that a return will only be initiated with the opening video. Requesting to please understand and cooperate.